Monday, July 20, 2009

Bad Interviewers

Continuing on my previous theme of who should do the hiring, I’d like to focus for a moment on the people on the other side of the table. You know, people like me, who actually conduct the interviews. And since there have been plenty of times when I’ve also been a candidate, I have some insight into what it’s like to sit on both sides of the table.

It’s all too easy for me to get wrapped up in telling candidates what not to do when interviewing, while forgetting that interviewers also do silly things – or that many interviewers are just plain bad at interviewing. Hence I’ll describe some interviewer profiles that bother me, both as a candidate and as a fellow interviewer.

Some interviewers view the process as a battle of wits. i.e., they need to display their superiority over the candidate by asking them obscure questions or presenting bizarre puzzles, and beating them over the head when they inevitably fail to provide the right answer. Call it what you will, but I see it as a personality deficiency.

Other interviewers just love to hear the sound of their own voice and will talk on and on about themselves and their own job given the chance. As a candidate I used to like these types of interviewers, as I would sweat less when I was listening rather than talking. However, this situation is a net loss for the candidate, as they will lose the opportunity to make a positive impression on the interviewer. And so when that interviewer is asked later for a thumbs up or thumbs down on the candidate, their recollection will be murky and their response is likely to be “ehhh”, which usually equates to a thumbs down.

Some interviewers come into the interview totally unprepared. You can tell this is the case if they ask for a copy of your resume, when they should have already reviewed beforehand. It’s obvious they think they have better things to do, and don’t really want to waste their time on this exercise. Another sign is if they ask you one or two throwaway questions and then say, “Do you have any questions for me?”

Finally, perhaps the most useless interviewer is the “face time” person. This is typically a higher level manager who for organizational reasons has to be injected into the interview process, even though they’ll likely have close to zero interaction with the person after they are hired. The interview with this manager is merely a formality, as they are not really qualified to probe the candidate technically, nor can they answer the candidate’s detailed questions. Hence there is no upside to the candidate to this interview, only a downside; if the manager ends up not liking the candidate for superficial reasons, they will exercise their veto power over the candidate.

2 comments:

HealthCareField said...

Your advice is golden. I'm not even in the tech field but it was so helpful. Wish you would keep blogging.

Anonymous said...

Thank you for the blog even though you don't write anymore.

I sat down and read through most of them and they were very useful.